The candidate we seek for a Technology Trainer will assist the Technology Training Manager in developing and maintaining a robust on-going in-house technology training program. Will actively create/update training materials and software documentation as needed. Will conduct training classes; develop e-learning courses and author reference guides. This position is open to the Bridgeport, Morgantown, and Charleston, WV locations.
TECHNOLOGY TRAINER PRIMARY DUTIES AND RESPONSIBILITIES :
1. Orient and train attorneys, support staff and administration on technologies related to Firm business.
2. Assist to continuously increase end-users’ level of efficiency and productivity in use of legal industry software applications.
3. Assist to develop and maintain class materials, e-learning courses and on-demand online training libraries.
4. Ensure supporting reference materials are available for course participants.
5.Stay current on latest software versions, emerging legal industry trends, new technologies, concepts and techniques. This includes networking with other legal technology trainers to better understand the training requirements for the legal industry.
6. Deliver training in the most cost-effective manner, utilizing video and remote technology
7. Review and evaluate IT Helpdesk tickets to identify training needs.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
B.S. Degree in English, Education, Liberal Arts, Computer Science, Information Systems or equivalent combination of education, technical certification and work experience in teaching/training required.
Five years of experience in training, teaching or technology position/environment required; legal experience preferred. Extensive knowledge of PC environments with an emphasis on the Microsoft Suite (i.e., Word, Excel, PowerPoint) of applications.
As a reminder, this position for Technology Trainer is open to the Bridgeport, Morgantown, and Charleston, WV locations.
Job Type: Full-time
Salary: $41,000.00 to $61,000.00 /year
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